Frontline Sales & Reservations Consultant

Listed 28 days Ago
Southern Discoveries
Hospitality & Leisure

 We are currently seeking new team members to work as a Frontline Sales Consultant and Reservationist for our Queenstown Operation. Now is a great time to be entering the tourism industry as we rebuild!

Are you looking for a career in Sales and Customer Service? Have you got great people skills and excellent attention to detail? If that sounds like you, we want to hear from you! As part of our close-knit team, you will have excellent communication skills, a strong work ethic, and a desire for excellence in all that you do. You will be working at our Central Queenstown shop, and you will also get to work in our retail outlet on St Omer wharf and in our Reservations Office at Gorge Road, selling Southern Discoveries products and a wide range of activities available in the Queenstown region.  As part of the frontline sales team, you will have the opportunity to experience many of these products as part of your role. Full training will be provided.

To be successful in this role you will have the following key skills and attributes:

• Passion for delivering great customer service and an outstanding visitor experience

• Calm and organised, with outstanding attention to detail

• Strong verbal and written communication skills

• Computer literate, with experience of booking systems an advantage

• Strong team player, but also able to work autonomously once you are trained in our systems

• Professional, punctual, and reliable

This is a full-time position, guaranteed 40 hours per week over a 7-day roster, which will include weekends and public holidays, and some evenings. You will be given full training and the job has plenty of variety in a fun and supportive team. In this role, you will also get to experience many of the tourism products in the region, as part of your professional familiarisation.

Southern Discoveries is a premium tourism company dedicated to sharing some of New Zealand’s most iconic scenery and extraordinary experiences with the world. The company offers a range of cruises, as well as kayaking and an underwater observatory in Milford Sound, with coach and scenic flight transfers from Queenstown and Te Anau. In Queenstown, we operate daily cruises, and also specialise in private charters and conference and incentive packages. The company operates a number of retail outlets in Queenstown, Te Anau and Milford Sound.